FAQs

Care of leather items:

As a natural material, leather remains susceptible to the conditions of its environment. As with most leather goods care should be taken to keep it dry and away from extreme heat or cold and dust it with a soft dry cloth. Folders will become more supple with regular use but can be conditioned if necessary using a conditioning balm or wax. Paintings have been finished with a water-resistant wax. Wall-hung pieces can be expected to react to normal temperature and humidity changes in their environment but again, care should be taken to keep them out of direct sunlight or extreme cold or heat.

Shop Policies:

Please note that some items are listed as "made to order" and will ship within the time noted in the description. If a piece is in stock and ready to ship, it will ship within two business days. 

To return a purchase, please contact Geode Design Studio within 5 days of receipt of purchase at hello@geodedesignstudio.com. If you would like to return your piece, you will be responsible for the cost of return shipping as well as packing it safely for travel. Returns must be sent via traceable carrier and insured for the full purchase amount to be eligible for refund. If an item is damaged during return shipping, you will still be financially responsible for the piece. Original shipping charges are not refunded unless I've made a mistake or a piece arrives damaged. 

If you choose an expedited delivery option, the order will still ship out within two business days and not on the day of purchase. If you would like to request same day shipping, please contact the studio directly at hello@geodedesignstudio.com. Shipping calculations are based on the size and weight of items and are calculated at checkout. Domestic orders will be shipped via UPS Ground and are fully insured and traceable. Tracking information will be forwarded, but please feel free to contact us to check the status. All international orders will be shipped via DHL within four business days.

Custom and sale orders are final sales and may not be returned or exchanged.